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Customer-Driven Service: It Does Make a Difference
Customer-Driven Service: It Does Make a Difference This presentation at the SOA 1990 Dallas ... importance of good customer service and how taking care of the customer leads to a good bottom line. N/A; ...- Authors: Allan Affleck, Tony Alessandra
- Date: Apr 1990
- Competency: External Forces & Industry Knowledge
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession; Economics
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General Session
populations, public expenditure policy, health care reforms in developing countries, pension and civil ... that many (perhaps the majority) of our members care primarily about member satisfaction and not all ...- Authors: Neil A Parmenter, Michael Gabon, Peter Heller, Joel Albizo
- Date: Oct 2004
- Competency: External Forces & Industry Knowledge
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession; Economics
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Major Issues Facing the Economy, the Insurance Industry and Actuaries in the Years Ahead
insurance to legal, from food processing to health care, from airlines to retail trade, from accounting ... is the other pressing problem, and that is health care, which is the subject for another day because I ...- Authors: Daphne D Bartlett, William Freund
- Date: May 1991
- Competency: External Forces & Industry Knowledge; Professional Values>Public interest representation
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession; Economics; Public Policy